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The Institut National d'Hygiène (INH) in the dynamic of strengthening the quality of food and water for the population

The Institut National d'Hygiène (INH) in the dynamic of strengthening the quality of food and water for the population
Extract from the article: On January 23, 2023, the National Institute of Hygiene (INH) organized a meeting in Lomé with its partners who request quality control analyses. The session aims to strengthen collaborative ties and discuss the results of quality control analyses....

On January 23, 2023, the National Institute of Hygiene (INH) organized a meeting in Lomé with its partners who request quality control analyses. The session aims to strengthen collaborative ties and discuss the results of quality control analyses for water, food, and various products.

Every year, the National Institute of Hygiene (INH) is committed to organizing a meeting dedicated to communication and cooperation with its client partners for the analysis of food and water quality control. This year, 2024 is no exception. The session provided an opportunity to present the results of a survey conducted among these partners, shedding light on their specific expectations and concerns. The Director of INH, Dr. Halatoko Wemboo Afiwa, warmly welcomed the partners, expressing gratitude for their ongoing collaboration. In her welcome address, she emphasized the importance of these annual meetings to strengthen exchanges, share crucial information, and collaborate effectively to ensure the quality of services provided.

During the session, the survey results were presented, highlighting strengths and areas where improvements can be made. This transparent and proactive approach demonstrates INH's commitment to continuous improvement and partner satisfaction. The customer satisfaction survey of INH's Applied Hygiene laboratory received feedback from users of this service. The laboratory maintained its 100% performance as in 2021, reflecting the laboratory's efforts to achieve customer satisfaction. Subsequent discussions allowed partners to share their experiences, suggestions, and expectations. These open exchanges laid the foundation for enhanced collaboration, enabling INH to better meet the specific needs of each partner. The ultimate goal remains the constant improvement of service quality, contributing to the health and well-being of the population.

The session concluded on a positive note with promising prospects for the coming year. The INH Director expressed confidence in the continuation of this fruitful collaboration. She reaffirmed the institute's commitment to maintaining the highest standards of hygiene and quality control.

 

Author
santé éducation
Editor
Raymond DZAKPATA

On January 23, 2023, the National Institute of Hygiene (INH) organized a meeting in Lomé with its partners who request quality control analyses. The session aims to strengthen collaborative ties and discuss the results of quality control analyses....

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